Delivering Hard Feedback Training
There's no way around it, giving constructive feedback is not "just business." To the person receiving the feedback, it’s personal. As a manager, you have to be at your best for every session, and truly understand the feedback communication process.
Delivering Hard Feedback Training provides a proven structure for giving constructive feedback and coaching for change. Each direct report has a unique way of receiving effective feedback. In order for you to be the most successful in helping people improve, you need a system that helps you understand what type of communication works best with each individual.
Delivering Hard Feedback Training provides a number of benefits:
- Improves ability to shape behavior and coach for change
- Identifies individual communication styles
- Teaches how to set and communicate clear objectives
- Develops "active listening" skills that ensure you truly understand the other person’s point of view
- Defines processes for follow-up plans and communication structure
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